Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Business information (business name, services offered)
• Payment information (processed securely through Stripe)
• Communications you send to us or through our platform
• Booking and transaction data
• Google Calendar data, when you connect your Google account (calendar availability and events created through our platform)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Check your Google Calendar availability and create booking events on your calendar (when you connect your Google account)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processing, hosting)
• Your clients, when you use our booking and communication features
• Legal authorities when required by law
• Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our Service integrates with the following third-party services:

• Stripe — for payment processing. Your payment information is handled directly by Stripe and is not stored on our servers.
• Google Calendar — when you choose to connect your Google account, we access your calendar availability (free/busy data) to show accurate scheduling to your clients, and create calendar events for confirmed bookings. We only access the specific calendar data needed for these features and do not read, store, or share any other Google account data. You can disconnect your Google Calendar at any time from your account settings.

Our Service may also contain links to other third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@gethandled.ai.